FAQ

Popular Questions

We recruit tilers that are local, trained, and experienced tradesman – ensuring we maintain a high-level of tradesmanship with each surface that we tile.

Additionally, we have an in-house vetting process that ensures that all tilers we employ are true professionals.

We are ready to start as soon as you need us. We have a large team of professional tilers which means we can get started and finished quicker than most tiling companies in London.

When we attend to complete the required works, we will bring all the necessary tiles, adhesives, grouts, trowels, cutters, and spacers.

However, if you decide to supply the tiles, adhesives, or grout, the cost will be deducted from your formal quote.

We have experience with laying a wide range of tiles.

There are 12 main types of tile to choose from – Ceramic, Porcelain, Glass, Cement, Quarry, Limestone, Marble, Mosaics, Granite, Travertine, Resin, and Metal tiles.

Trust and safety

We are insured up to a value of £10,000,000 in employers and public liability.  Also, when we complete tiling works on your property, they are guaranteed for 2-years.

Customer satisfaction is our #1 priority. Therefore, if you are not completely happy with the finish that we provide, we will return to rectify the unsatisfactory works.

We are members of Checkatrade and the PDA – organisations that promote trust and professionalism in the industry.

We recruit tilers that are local, trained, and experienced tradesman – ensuring we maintain a high-level of tradesmanship with each surface that we tile.

Additionally, we have an in-house vetting process that ensures that all tilers we employ are true professionals.

Before you book

We can provide online quotes or in-house estimates. If you can email us photographs, we can remotely evaluate the tiling works required and give a firm estimate.

However, we can also attend, survey the works, and issue a formal quote via email within 24 hours of our initial visit.

We price works based on the size and condition of the surface that is going to be fitted with tiles.

When we provide an estimate, it includes all labour, material, tools, and VAT costs.

We are ready to start as soon as you need us. We have a large team of professional tilers which means we can get started and finished quicker than most tiling companies in London.

When we attend to complete the required works, we will bring all the necessary tiles, adhesives, grouts, trowels, cutters, and spacers.

However, if you decide to supply the tiles, adhesives, or grout, the cost will be deducted from your formal quote.

Tiles

We have experience with laying a wide range of tiles.

There are 12 main types of tile to choose from – Ceramic, Porcelain, Glass, Cement, Quarry, Limestone, Marble, Mosaics, Granite, Travertine, Resin, and Metal tiles.

You can browse online for tile inspiration – Pinterest is a good start. Also, tile stores such as Tile Giant and CTD can help you find the ideal tile for your space.

If you need some additional professional advice and support, you can get in touch with our expert team – where we can help with your decision.

Preparation is one of the most important stages in tiling a surface. Before we fit tiles, we follow a strict code of practice that includes thorough prep work before we begin laying tiles: 

 

  1. Remove old fittings, screws, and unfit plaster.
  2. Repair any cracks on the surface.
  3. Level the area.
  4. Sand to ensure adhesion with tile adhesive.
  5. Clean the surface.
  6. Prime the area

Billing and Payments

We accept all debit/credit card payments, including Mastercard, Visa, American Express. Also, we can accept payments via a BACS transfer to our business account. 

All formal quotations that we provide are final estimates – so never any hidden costs. However, additional costs would apply if you decide to have extra tiling works carried out on your property.

We offer a 10% ‘Friends & Family’ promotional discount for customers recommended to us by someone they know. Just let us know who recommended you so that we can verify and apply the discount.